By Kirsty Phillis, Events Coordinator
Rarely does an opportunity for a career change come at the right time and in the right place.
I had my 10-year Techniquest anniversary back in May of this year, for all those years I worked within the Operations team, originally as a Science Communicator but then within the Bookings team from 2012 as a Customer Service Officer. I stayed in that role until 16th July this year, when I took my first step into the world of Events! I thought it would be nice to write this blog, just to highlight my first few weeks as an Events Coordinator.
Monday: day one. I looked through all the packages that we offer, suppliers that we work closely with and I had training on our Events Management system. We had a walk over to Cardiff Bay’s Beach at lunch time and it was nice to get some fresh air, to help take all of the new information in.
Tuesday brought my first ever event! It was a full day conference with the client having exclusive use of Techniquest. The morning involved running around making sure all of the areas were ready to go, ensuring that the cloakroom staff were set up, the caterers were on track and guiding all the arriving guests up to the balcony for their arrival breakfast. Anyone who works in the industry knows that the food is obviously one of the best parts of any event and our wonderful caterers, CleverChefs, were on hand all day providing homemade cookies, freshly baked pastries and lunch, which consisted of two food stations themed with Welsh dishes and The Dirty South BBQ favourites. Overall, it was a smooth and successful day and our client went away happy, which is the most important part to get right! We also got a lot of filming done for our new ‘Show Round’ video.
On Thursday evening we attended a networking event at Lexus, and then on Friday we had a meeting over in Breakout Cardiff to discuss our December After Hours. They very nicely offered for us to have a go in one of the rooms beforehand – we had never done one before, so it was very exciting. We did a room called Classified and I’m not going to give anything away, but we got out with just over 10 minutes to spare! Basically, we smashed it, and with only a 50% chance of people breaking out, we were pretty happy with that.
On Monday afternoon we went over to Rockadove where I recorded the voice-over for the new show round video. It went really quickly, but again, it was something I had never done before so it started off the week differently. It was quite tricky to talk in a way that I don’t usually and to be really upbeat, but take a listen – we think it sounds great (but it definitely doesn’t sound like me)!
The rest of the week was about researching content for After Hours, meetings with different people on ideas for upcoming events, and a session on getting my LinkedIn profile set up properly. We’ve been really busy with enquiries recently, which is great as August tends to be pretty quiet apparently.
On Monday morning a few of us met with a photographer who has worked with us at our After Hours events before. He had a new VR Plank experience, so we invited him down to have a go and see if we can potentially book him for future events. I had never done a VR experience before; it was so real and I didn’t make it all the way to the end of the plank.
Mid-week I did my first show round with clients, and then ended my week on Saturday as our Science Theatre was booked out for a secret pop-up gig with the Eisteddfod. It was great to see a room that I’d known for over 10 years being used for something completely different. Three acts performed in there with a live band set-up, and it looked fab. Take a look.
I’m looking forward to what the following months bring, and I’ll keep you up to date with everything you need to know about TQ Events!