Techniquest

Know before you go

We’ve put in place a variety of health and safety measures to help protect both you and our team during your visit.

  • Arrival times are staggered to avoid long queues at the entrance, and we strongly advise you to book ahead as we are still limiting our capacity for each session, to avoid overcrowding.
  • We’ve adapted our layout to allow for more spacing between exhibits.
  • Hand sanitisers are positioned at several points across the exhibition floors, and you can request a stylus at our front desk to use on the digital touchscreens.
  • Perspex screens are in place at our Front Desk, at the Gift Shop counter and in the coffee shop.
  • At our Gift Shop, the preferred method of payment is using contactless, but we are able to accept regular card and cash payments too.
  • Wherever possible we use open bins, to avoid creating unnecessary touch points.

Read on for further details of our COVID-19 measures.

Face coverings

In line with Welsh Government guidelines, it is no longer mandatory to wear a face covering at Techniquest.

However, we do still encourage you to wear one if you are comfortable to do so.

For the time being, our team will continue to wear face coverings to help protect both you and our staff as much as possible.

COVID-19 symptoms

If anyone in your party is experiencing any COVID-19 symptoms or has tested positive for the virus, please do not travel to Techniquest.

This is important so that we can protect other visitors and our team as much as possible. Thank you.

If this applies to anyone in your group, please email us in advance so that we can reschedule your visit. Once your session(s) have started, we will be unable to change your booking and are unable to offer refunds — so please do notify us in advance.

Cleaning

  • We are continuing with additional cleaning measures, both via our contract cleaners and by our on-site team.
  • All cleaning fluids used in public areas are touch safe and our on-site First Aid room has its own enhanced clean-down process between uses.
  • Our external contractor carries out a morning and evening clean, wiping all touch points and surfaces with Selgiene virucidal cleaner, with additional electrostatic misting carried out fortnightly.
  • Enhanced on-site cleaning by a professional third-party contractor also takes place on our busiest days so that exhibits, touch points and toilets are regularly cleaned.

Planetarium & The Lab

Our Planetarium and The Lab are currently closed for a period of refurbishment.

For news of when they will be reopening, subscribe to our newsletter, or keep an eye out on our Facebook, Twitter and Instagram.

Tickets

Tickets are available through our website and need to be purchased in advance for a specific day and time, as visitor numbers are currently limited. These capacities are reviewed on an ongoing basis. While we are still operating at a limited capacity however, certain ticket types (including new annual passes) are unavailable.

At the point of purchase, you will be asked to provide basic personal information, including your name and email address, in order for us to process your booking. Please note that by agreeing to our Terms and Conditions you are allowing us to process your data for this purpose. For more information on how we use and retain your personal data, you can read our Privacy Policies.

If you currently hold an existing Annual Pass, you must make a reservation for your visit date and time through the Techniquest website. The validity of the Annual Pass will be extended to allow for the number of lost days since March 2020 and you can use our expiry date calculator to see what date your pass is valid until.

We're Good to Go

 

Find us

  Techniquest, Stuart Street, Cardiff, CF10 5BW

Contact us

  029 2047 5475
  info@techniquest.org

Opening hours

Techniquest’s opening hours vary — visit the Opening Times page to find out the current hours.

Charity & company

  Registered charity no. 517722
  Registered in Wales no. 01955696

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FAQs

  •   What is Techniquest?

    Techniquest is an educational charity, with a science centre in Cardiff Bay. Our mission is to embed science in Welsh culture through interactive engagement. We provide a range of services to schools and teachers to complement formal education provision in Wales and work extensively with public audiences.

  •   Where can I park?

    We are pleased to be able to offer all of our visitors discounted parking with Q-Park, our preferred parking partner.

    The Q-Park operates the Cardiff Bay car park in Pierhead Street which is around 8 minutes walk from Techniquest.

    We have agreed a special discount rate for our customers of 15% off all pre-bookings.
    Pre-book and guarantee your space here using the code TECHNI15.

    There are also nearby pay-and-display car parks on Stuart Street and Havannah Street. Please do not park on Havannah Street itself.

    We regret that there is no parking on-site at Techniquest.

  •   Who is it for?

    Techniquest is suitable for all ages! We do have special events for certain groups, however — see Toddler Days and Home Educator days.

  • I have a different question.

    Please see our dedicated FAQ page.

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