Here’s what we've put in place to ensure the safety of our visitors and staff.
Ticket sales are available through our website, with a limited number of tickets available each day. Capacities are being reviewed on an ongoing basis. Guests are required to purchase dated admission tickets prior to their arrival — Annual Pass holders must make a reservation for their visit date and time through the Techniquest website.
The validity period of a Techniquest Annual Pass will be extended for the number of lost days since March 2020 — you can use our expiry date calculator to see what date your pass is valid until.
During this limited capacity period public events, certain ticket types (including new annual passes) are unavailable. A maximum group size of 6 has been imposed unless organised through an educational institution.
At the point of purchase, visitors will be asked to provide basic personal information including their name and email address, plus the names of all visitors in their party, for contact tracing purposes. By agreeing to our T&Cs you are allowing us to process your data for this purpose.
In line with the current public health guidance, each visitor will be given a stylus to use when interacting with our new exhibits. The booking fee will help cover these costs for the time being and ensure we can minimise direct hands-on contact.
At the beginning of each time slot, guests will be asked to queue using the Main Entrance and exterior of the building. A queuing system is clearly marked with indicators on the floor to advise social distancing spacing between groups.
A number of sanitation points are positioned around the exhibition and next to major touchpoints for guests to use during their visit.
The Lab, Planetarium and specific high-risk exhibits are not in operation. These exhibits are:
Other operational changes include:
The shop is also in operation; signage throughout the shop and markings on the floor will signify the two-metre spacing customers must adhere to when using this area.
Card transactions will be the preferred option of payment; the PDQ machine will be sanitised after each use.
External cleaning contractor carries out an early morning and evening cleaning routine which includes the use of ULV fogging, Electrostatic Misting and Compression Misting.
We have identified a number of exhibits that require additional cleaning supplies or use of disposable gloves for visitors to use before interacting with them:
Other cleaning measures include: