Feedback from a visitor, January 2023
This printable bilingual map of Techniquest is available to help familiarise yourself with the layout before your visit:
We now also have a 3D virtual tour available, which can help you discover more about our space before your visit.
There is level access throughout the whole exhibition area, with a lift to first floor.
Our Planetarium is snug, so there is only space for 1 wheelchair user per show. Please book ahead online and select the wheelchair user ticket.
Space for 2 wheelchair users, plus additional wheelchair users may be able to transfer to our standard seating — please be aware that this involves at least one or two steps to reach them.
A bag can be requested at the front desk on your arrival and, subject to availability, you’ll be able to pay a deposit of £20 and then take one around the centre with you during your visit.
Each bag will include the following items:
If you take the opportunity to use one of these bags, we’d love to have your feedback on them at the end of your visit!
Simply select the Essential Carer ticket when making a booking, which must be paired with a concession ticket, and bring along a form of ID to process your admission on arrival.
As we have only one accessible parking bay on site for customers, we would encourage you to use the car parks listed below if possible.
However, if that is not practical for you, please call our team as far in advance as possible on 029 2047 5475* or email us at [email protected] so that we can check availability of that space for the day and time you intend to visit. We can then reserve it for you, subject to availability, and let you know the process to follow on the day of your visit.
The what3words reference for our new main entrance is ///fairly.occupy.trucks.
*Mon–Fri, 9am–5pm (answerphone option available)
It can often be quite noisy on the main exhibition floors, especially during school holidays.
For visitors who prefer a lower level sensory experience, we recommend either attending a late afternoon slot on weekdays during term-time, or booking into the first session of the day at 10am on weekends outside of holiday periods, as these tend to be our slightly quieter times.
We have a small, private room on the ground floor with a variety of uses: breastfeeding, prayer or just to decompress from sensory overload if you or one of your party need some ‘time out’ from the hustle and bustle of the main exhibition space.
A small number of Techniquest exhibits are not suitable for anyone with a pacemaker or other implanted medical device. They are marked by the symbol (right) on the exhibit label.
For more information on access and facilities, please see our downloadable Access Statement.