Accessibility & Facilities
We aim to make everyone welcome at Techniquest, and we have highlighted a few key aspects below that should help you plan ahead.
“Extremely welcoming and helpful staff with my disabled son — thank you!”
If you have any further questions or would like to chat to us before you visit, email us or call us on 029 2047 5475 and we’ll do our very best to help.
Quick links:
Map Limited mobility & sensory needs Other facilities Essential carers Parking Quiet Times The Pod Pacemakers and implanted medical devices
Map
This printable bilingual map of Techniquest is available to help familiarise yourself with the layout before your visit:
Limited mobility & sensory needs
Level access
There is level access throughout the whole exhibition area, with a lift to first floor.
Planetarium
Our Planetarium is snug, so there is only space for 1 wheelchair user per show. Please book ahead online and select the wheelchair user ticket.
Science Theatre
Space for 2 wheelchair users, plus additional wheelchair users may be able to transfer to our standard seating — please be aware that this involves at least one or two steps to reach them.
- Wheelchairs are available to borrow while you visit (subject to availability) — just ask when you arrive.
- Hearing loop-enabled front desk.
- Assistance dogs are welcome to accompany disabled visitors as long as they are working, are wearing their tabard or harness and they are kept with you at all times.
- Ear defenders may be requested from the front desk.
- Many of our exhibits have touchscreen information attached, written in both English and Welsh.
- Seating is available at several points throughout the exhibition area, including in the Quiet Hub on the first floor.
- Many of our exhibits are designed to be accessible for wheelchair users, but please be aware that some will not be suitable. Please give us a call to check in advance if you’d like more guidance on this.
- Audio Tours are coming soon.
Other facilities
- Accessible toilets are available on both floors.
- Cloakroom / buggy park and lockers are available on the ground floor.
- Two baby-changing spaces are situated on the ground floor, with an additional unit in the adjacent coffee shop, Coffee Mania.
- Techniquest is breast-feeding friendly throughout, but if you prefer privacy there is a room available called The Pod.
- There are gender-neutral toilets on the first floor, and single-sex toilets on the ground floor.
- The First Aid room is on the ground floor. Please let a member of staff know if you need assistance.
- A defibrillator is available from the reception desk. Please let a member of staff know if you need assistance.
Free admission for essential carers accompanying visitors
Simply select the Essential Carer ticket when making a booking, which must be paired with a concession ticket, and bring along a form of ID to process your admission on arrival.
Parking
Unfortunately we do not have parking bays for disabled customers on-site.
Our nearest car park is Mermaid Quay which is directly opposite, approximately 85 metres from our front doors.View on Google Maps, Apple Maps or Parkopedia. Parking prices can be found here.
Alternatively, there are free bays for disabled users at Havannah Street car park which is across the road from us, towards the rear of our building, approximately 220 metres from our new main entrance.View on Google Maps, Apple Maps or Parkopedia. Parking prices can be found here.
The what3words reference for our new main entrance is ///fairly.occupy.trucks.
Our team may also be able to suggest other parking options if you get in touch prior to booking: call us on 029 2047 5475 or email us at info@techniquest.org.
Quiet Times
For visitors who prefer a lower level sensory experience, we recommend either attending a late afternoon slot on weekdays during term-time, or booking into the first session of the day at 10am on weekends outside of holiday periods, as these tend to be our quieter times.
The Pod
We have a small, private room on the ground floor with a variety of uses: breastfeeding, prayer or just to decompress from sensory overload if you or one of your party need some ‘time out’ from the hustle and bustle of the main exhibition space.
Take a look at the printable map for how to get to The Pod.
Pacemakers and implanted medical devices
A small number of Techniquest exhibits are not suitable for anyone with a pacemaker or other implanted medical device. They are marked by the symbol (right) on the exhibit label.